Frequently Asked Questions

We can typically get you a proposal within a week of your request. The fastest way to get an estimate is to have one of our ISA Certified Arborists drop by your property with a call or text on the way. 

As long as your trees are accessible, our ISA Certified Arborist can complete their estimate visit without you on site. This is the fastest way to get an estimate from us.

Once a proposal is approved, your Arborist Project Manager will build the backend of your project for our scheduling team. They will contact you with a proposed date once we find a spot on our calendar. We welcome any scheduling requests through our main office or your Project Manager.

If you’d like to tip your Arborist Crew, we encourage you to instead leave us a review online. Each member of your Crew will receive a $20 bonus on their next paycheck if you post a positive review. 

Most of our clients pay by check or through an electronic account transfer. There is a 3% processing fee for credit and debit card payments. If you’d like to pay by card, let us know and we will adjust your invoice.